Iliana Cruz has extensive global experience in Pricing and Revenue Management, as well as in other commercial areas. Currently, she is part of the executive team of LOT Polish Airlines in charge of Revenue Management, Pricing and Distribution team. With 15+ years of experience, she is an airline industry addict. Cruz has worked with leading airlines such as Northwest Airlines (currently Delta), KLM, Mexicana Airlines, Air Baltic and as independent consultant with leading carrier in Africa.
Iliana has led RM and Pricing teams under different aviation models under unique business strategies for network, regional, and hybrid-low-cost carriers.
Additionally, she was Managing Director for retail on board serving different airlines in Europe. Iliana is a graduate from the University of Minnesota’s Carlson School of Management and has an Executive MBA from IMD in Switzerland.
Currently based in Warsaw, Poland she has lived and worked in six countries. Iliana is driven by disruption, transformation, new technologies, and non-stop learning.