Radoslaw Dutkowski is Director eCommerce and Ancillary Services with Lot Polish Airlines.
Prior to this Radoslaw held various managerial positions with Gulf Air, Manager eCommerce and Manager Business Solutions. He was also Manager eCommerce with Arik Air.
Radoslaw has over 10 years’ experience in the e-commerce and e-marketing field, and more than 10 years’ experience in airline business solution management, both from IT and Commercial perspective. His current role is closely related to the scoping, development and management of different systems in the airline's commercial area.
Radek managed or was involved as an expert in several major projects related to Passenger Service Systems such as the Reservation System migration (Altea Amadeus/MARS Mercator) , Departure Control migration (SSCI Sabre), Weight and Balance migration and upgrade (Load Manager Sabre), Electronic Miscellaneous Document implementation, both Standalone and Associated for direct channel (EMD Sabre). He is also currently involved the airline NDC strategy development Throughout his career he was also involved in the scoping, development and management of airline expert system for planning, scheduling, pricing and revenue management (AirVision Sabre) as well as loyalty and customer service programs (Crane FF Amadeus/Miles and More Lufthansa) and self-service solutions especially for web and mobile platforms.